DropSync is a product of ChaseDex ("DropSync," "we," "us"). These Terms govern your use of the DropSync website (dropsync.chasedex.com), the DropSync browser extension, our Discord server and community (including all channels, alerts, chat, voice, forums, and any user content posted there), our accounts, pages, groups, and communities on social networks and other outside platforms (for example X/Twitter, Instagram, TikTok, YouTube, Reddit, and Facebook), and related features (together, the "Service"). By installing the extension, creating an account, joining our Discord, following or interacting with our social accounts, or otherwise using the Service, you agree to these Terms. If you don't agree, don't use the Service.
Our Discord server and our social accounts are part of the Service, and these Terms — including Acceptable use, Disclaimers, and Suspension & termination — apply there in full. Those platforms also have their own terms and rules, which you must follow; where a platform's rules are stricter, the stricter rule applies. We may remove content and restrict or remove access to our Discord or social communities at any time, with or without notice.
You must be at least 18. The Service is for personal, non-commercial use by collectors. You may not use it on behalf of a reseller operation or in violation of these Terms.
One exception. If DropSync invites you to sell, you may sell items you own to other members on the DropSync Marketplace, under Section 9. The exception covers Marketplace selling only: DropSync's alerts, calendar, browser tools and purchase features may still never be used on behalf of a reseller operation. You may list items you bought for yourself using DropSync alerts or purchase features. Doing that under Section 9 doesn't make you a reseller operation. Buying for a business, or for other people to sell, is still not allowed.
DropSync provides a drop calendar, alerts, and browser tools that act in your own logged-in browser. Some optional features can cart an exact item, submit an expressly approved retailer drawing entry, or complete another purchase action under the limits you approve. It does not:
You remain responsible for every authorization and purchase. For Target Guarded Checkout, the armed-item price limit applies only to that item; if you separately authorize whole-cart checkout, every other delivery item in the cart at a checkout attempt may also be purchased at Target's current price, including items added after you armed. Review and remove anything you do not want before each expected drop window. For a Walmart drawing entry, your approval authorizes DropSync to submit the stated quantity at the displayed scheduled time; if Walmart selects you, Walmart may charge the saved payment method on your Walmart account up to the approved amount plus tax. You can cancel before DropSync begins processing at that time, but an entry cannot be reversed after DropSync submits it.
DropSync improves your chances of catching a drop at MSRP. It does not guarantee any outcome. Whether you can add to cart, clear a queue, or complete a purchase depends on factors outside our control — retailer inventory and systems, queues, anti-bot measures, network conditions, demand, and timing. The calendar and any community feed are informational only, may be inaccurate or delayed, and should not be relied upon.
You are responsible for reviewing and complying with the terms, purchase limits, and anti-scalper policies of every retailer you interact with. You may not use the Service to circumvent any retailer's bot protection, queue, or rate limits, or to operate a reselling enterprise. Selling items you bought for yourself on the DropSync Marketplace under Section 9, including items you bought using DropSync alerts or purchase features, is not operating a reselling enterprise. Retailers' own terms and limits still apply to how you buy.
Account risk. DropSync uses your own browser, explicit limits, and reasonable pacing to minimize risk to your retailer accounts. Even so, retailers control their own systems, and there is a small chance a retailer may flag, restrict, ban an account, or cancel an order during high-demand drops, for reasons inside or outside your control. You assume all such risk. We are not responsible for retailer action against your account, particularly if misuse — such as excessive refreshing, evading purchase limits, use beyond personal collecting, or attempting to circumvent retailer controls — contributes to it. Selling on the DropSync Marketplace under Section 9 is not, by itself, use beyond personal collecting, but a retailer may see it differently and these risks stay yours.
DropSync is independent. We are not affiliated with, endorsed by, or partnered with Walmart, Target, Best Buy, GameStop, Pokémon Center, The Pokémon Company, Nintendo, or any retailer or rights holder, and we are not the seller of any product. Trademarks are used only for identification.
Some links we post — on our website, in the extension, in our Discord, and on our social accounts — are affiliate links. If you buy something after clicking one, the retailer or program may pay us a commission at no additional cost to you. We participate in affiliate and partner programs including the Amazon Associates Program, the TCGplayer Affiliate Program, and the eBay Partner Network.
As an Amazon Associate I earn from qualifying purchases.
This is separate from Section 5: earning a commission through a public affiliate program does not mean we are affiliated with, endorsed by, sponsored by, or an agent of any retailer, and we are still not the seller of any product. Affiliate revenue does not influence which drops we watch or alert on, how or when alerts are sent, or what we write. If that ever changes, we will update this section before changing the behavior.
The extension runs in your browser and reads limited information needed for the feature you use (such as URL, product identifiers, price, availability, and retailer entry status). It does not collect or transmit your retailer password, full card number, or delivery address. It performs a purchase-related action only under the specific limits you approved. You may cancel an approval before submission, pause or disable DropSync, or uninstall the extension. Your use of Chrome is governed by Google's terms.
What you're paying for. Your subscription buys access to the DropSync tools — not any product, drop, or outcome. Not landing a product, missing or losing a drop, an item selling out, a retailer cancelling your order, or "I didn't win" are not grounds for a refund. Except where required by law, fees are non-refundable, and we don't provide refunds or credits for partial periods. We may change pricing prospectively with notice, applied at your next renewal. You're responsible for applicable taxes.
The DropSync Marketplace lets members buy sealed products from each other. It is in an invite-only beta. During the beta, buying is by invitation too: DropSync opens it to a few members first, then to more over time. Returns aren't open yet. The problems part of this section says what that means for a refund. This section applies when you sell there, together with the rest of these Terms. It keeps applying after your account closes, to any sale, payout, refund or card dispute from when you were selling.
Who can sell. Selling is by invitation only, and you must be a DropSync Plus member. DropSync can withdraw an invitation at any time. If your Plus membership ends, you keep your open orders and your payouts, and you can't add or change listings until you rejoin. You still have to ship anything you've sold.
You are the seller. Each sale is between you and the buyer, and you are the merchant of record. The buyer pays you through your own Stripe account (Stripe Connect Express), which you set up with Stripe when you start selling. That account is governed by the Stripe Connected Account Agreement. DropSync is not the seller and never owns your items. You enter your bank details on Stripe's page, not on DropSync, and DropSync doesn't store them.
Fees. DropSync takes no fee from your sale. Stripe charges a card processing fee on the whole charge (item plus shipping). That fee is yours and comes out of your sale. The buyer pays for shipping at checkout: USPS postage plus a 15¢ label service amount. That part of the payment goes to DropSync, which uses it to buy your label.
What you can list.
Keep every sale on DropSync. Don't ask a buyer to pay you, or contact you, outside DropSync. Paying or taking payment outside DropSync can end your selling.
Shipping.
When you get paid. The buyer's card is held when they buy, and charged when you print the label. DropSync releases your money after USPS shows the item delivered and the buyer's check window, shown on your sale, has ended or the buyer has told DropSync it's all good. DropSync checks each payout before it releases it. From your Stripe account, Stripe then sends the money to your bank.
Problems, refunds and card disputes.
Removing listings and ending selling. DropSync can send back or remove any listing, and can pause or end your selling at any time, including for breaking this section. If your selling is ended, sales you haven't shipped can be cancelled and the buyer gets their money back or isn't charged, and sales already shipped finish normally. DropSync can hold money you've earned until the card-dispute window has passed, then pay it out.
Taxes.
Our Privacy Policy explains what we collect and how we use it. By using the Service you agree to it.
You agree not to: violate any retailer's terms or limits; circumvent bot protections, queues, or rate limits; use DropSync beyond the authorization and limits shown in its controls; resell access to the Service; reverse engineer or make automated/bulk requests to our systems beyond normal personal use; submit false or abusive content; or use the Service unlawfully. Selling your own items on the DropSync Marketplace under Section 9 is allowed by this section.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DROP DATA WILL BE ACCURATE OR TIMELY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DROPSYNC AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR MISSED PURCHASES, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) US $100.
You will indemnify and hold harmless DropSync and its affiliates from claims, losses, and expenses (including reasonable legal fees) arising from your use of the Service, your interactions with retailers, or your violation of these Terms or any retailer's terms or applicable law.
We may suspend, restrict, or terminate access at any time, including for violations or suspected abuse. You may stop using the Service and cancel at any time. Sections that by their nature should survive (including 3–5, 9 and 11–13) survive termination.
We may modify or discontinue features, and may update these Terms. For material changes we'll provide reasonable notice (such as posting updated Terms with a new effective date). Continued use after changes take effect is acceptance.
These Terms are governed by applicable U.S. federal law and the laws of the state in which ChaseDex is established, without regard to conflict-of-laws rules. To the extent permitted by law, you and DropSync agree that disputes will be resolved on an individual basis and not as a class action.
Questions about these Terms: [email protected] · dropsync.chasedex.com